When someone dies, families are often suddenly faced with unfamiliar language, paperwork, and decisions. It can feel overwhelming, especially when emotions are already high.
One of the most common things I hear is, “I don’t actually know what all these terms mean.”
This blog is here to help. Below are some of the most common funeral related questions, explained simply and calmly, so you can feel more informed and at ease.
Understanding funeral terminology: what does NSNA mean?
NSNA stands for No Service, No Attendance.
It’s a term used to describe arrangements where:
- There is no formal funeral or memorial service
- No family or friends attend the cremation or burial
- The funeral director manages everything quietly on the family’s behalf
NSNA is also commonly referred to as a Direct Cremation. The two terms are often used interchangeably and mean the same thing.
Families choose NSNA or direct cremation for many reasons; simplicity, personal preference, cultural beliefs, or cost. Some families then choose to hold a memorial or private gathering at a later time, in a setting that feels right for them.
There is no “right” or “wrong” choice. What matters most is doing what feels appropriate for you and your family.
Common funeral terminology: what is a private cremation?
A private cremation means the cremation takes place without a formal service.
Unlike NSNA or direct cremation, a private cremation may still involve family presence in a limited, quiet way. Some families choose this option when they would like a moment of farewell, but not a full ceremony.
Private cremations offer flexibility and space, without the structure or scale of a traditional service.
What is a private cremation with witness insertion?
A private cremation with witness insertion is an option for families who would like a simple, private moment of presence.
In this arrangement:
- There is no formal funeral or chapel service
- Family members may attend briefly at the crematorium
- Loved ones are able to witness the coffin being gently placed into the cremator
- The moment is quiet, respectful, and unhurried
Some families find this offers a meaningful sense of closure, while still keeping things low-key and personal. It can be a powerful way to say goodbye without holding a traditional service.
As with all options, there is no single approach that suits everyone. What matters is choosing what feels right for you.
What is a memorial service?
A memorial service is a gathering held after burial or cremation has already taken place.
It can be:
- Formal or informal
- Religious or non-religious
- Held in a chapel, home, park, beach, or another meaningful location
Because there is no coffin present, memorial services often feel less structured and allow families to focus on storytelling, music, and shared memories.
What’s the difference between a funeral and a memorial?
A funeral service usually takes place before burial or cremation, with the coffin present.
A memorial service takes place after, without the coffin.
Both serve the same purpose: to honour a life, acknowledge loss, and bring people together. The difference is timing and format, not importance.
What does “transfer into care” mean?
This refers to the process of the funeral director bringing the person who has died into their care.
In many cases, the person is transferred to a mortuary, where they are cared for in a professional, regulated environment until funeral arrangements take place.
For some families, keeping the person at home for a period of time is also an option. This can be supported with a cooling bed, allowing loved ones to spend time with the person who has died in familiar surroundings before any transfer occurs.
Every situation is different, and not all options are suitable in every circumstance. A funeral director can explain what’s possible, answer questions, and help families choose what feels right for them.
Families don’t need to organise any of this themselves, guidance and support are provided at each step, always at your pace.
What are the coffin options?
Coffin choices are often one of the first practical questions families ask, and there’s usually more flexibility than people expect.
Coffins come in a range of materials, styles, and price points, including:
- Traditional timber coffins, which can vary in finish and design
- Veneered or composite coffins, offering a simpler, more cost-effective option
- Eco-friendly coffins, made from materials such as cardboard, wicker, bamboo, or sustainably sourced timber
In practice, simple cardboard coffins and the Richmond coffin are among the most popular options. Despite a common misconception, the Richmond is a straightforward and affordable choice, typically around $500.
Eco coffins such as those offered by Daisy Box are increasingly popular with families who are mindful of environmental impact or who want a simpler, more natural approach. These options are suitable for both cremation and burial and meet all regulatory requirements.
The choice of coffin doesn’t need to be complicated or rushed. Some families prefer something very simple, while others choose a coffin that reflects personal values, aesthetics, or beliefs.
A funeral director can explain the options clearly, show examples, and help you choose something that feels appropriate, without pressure or unnecessary upselling.
What paperwork is required after a death?
Some of the key documents include:
- The Medical Certificate of Cause of Death, completed by a doctor
- Death registration with the NSW Registry of Births, Deaths & Marriages
- The death certificate, which families receive after registration
A funeral director can manage or assist with much of this paperwork, helping reduce the administrative burden during a difficult time.
What does “celebrant-led service” mean?
A celebrant-led service is a non-religious ceremony focused on the person’s life, values, and relationships rather than religious rites.
These services often include:
- Personal stories and reflections
- Music chosen by the family
- Readings, poems, or shared memories
Many families find celebrant-led services flexible, inclusive, and deeply personal.
What is a pre-planned funeral?
Pre-planning involves recording your wishes in advance. This might include:
- Burial or cremation preferences
- Music or readings
- Whether you’d like a service, memorial, or something private
Pre-planning doesn’t mean everything is locked in. It simply provides guidance and clarity, making things easier for loved ones later.
What is a pre-paid funeral?
A pre-paid funeral allows you to pay for some or all funeral costs in advance.
Some people choose this for:
- Peace of mind
- Budget certainty
- Reducing financial stress for family
It’s important to understand what’s included and how funds are held. A transparent conversation is always encouraged.
Do funerals have to be religious?
No. Many funerals today are non-religious.
Services can be:
- Spiritual but not religious
- Completely secular
- A mix of traditions and personal elements
The focus is always on what feels right for the person who has died and those remembering them.
What if I don’t know what the person wanted?
This is very common.
When wishes aren’t clearly known, families often work together to create a farewell that reflects the person’s character, values, and relationships. A funeral director can help guide these conversations gently and thoughtfully.
A final word
Funeral terminology can feel confusing, especially when you’re already navigating grief. My role is not just to manage logistics, but to explain things clearly, answer questions honestly, and move at your pace.
If there’s ever a term you don’t understand or a question you’d like to ask, you’re always welcome to reach out. Sometimes clarity alone can bring a great deal of comfort. You can learn more on our website FAQ’s.
